1. Use of Our Website
By accessing or using our website and services, you agree to these Terms and Conditions. These apply to all users including customers and visitors.
2. Products and Availability
We supply ratchet straps and curtainsider straps. Availability and product descriptions may change without notice.
3. Pricing and Payment
- All prices are listed excluding VAT. VAT will be added at checkout according to UK tax laws.
- Prices may change without notice.
- Payment must be made in full at checkout via our secure payment system.
4. Shipping and Delivery
- We aim to provide accurate shipping estimates but cannot guarantee delivery dates until a unique tracking number is issued.
- We are not responsible for delivery delays caused by couriers or other third parties.
5. Returns, Cancellations, and Refunds
- Returns accepted within 14 days of delivery for unused items in original condition and packaging.
- Customers are responsible for return shipping costs for returns or cancellations after dispatch.
- Returned items will be credited via a credit note to be used against future purchases.
- For damaged or incorrect goods, we will cover return shipping and issue replacement or credit.
6. Order Cancellations
Orders can be cancelled before dispatch for a full refund. Once dispatched, cancellations require return of goods at customer’s cost.
7. Liability
We are not liable for indirect or consequential losses related to use of our website or products.
8. User Content
Reviews or feedback submitted may be used by us without compensation.
9. Third-Party Links
We are not responsible for external websites linked from our site.
10. Privacy
Your personal information is processed under our Privacy Policy compliant with UK GDPR.
11. Changes to Terms
We may update these Terms at any time. Continued use implies acceptance.
12. Governing Law
These Terms are governed by English law and disputes will be resolved in English courts.
Contact
Email: info@roadlineparts.co.uk
Phone: 01708 869692
Address: Crusely House, 607 London Road, Grays, Essex, RM20 3BJ, United Kingdom